Frequently Asked Questions
We value transparency. We understand it can be difficult to make a change in your medical care - even when it will improve your life. It's hard to take the first step. We're here to help. Here are a few questions our patients typically ask.
Q & A
1. Do you accept insurance?
We do not accept insurance. Our priority is providing patients with individualized care rather than letting insurance dictate what care is provided. However, you may use HSA funds to pay for all of our services. We can also provide you with a letter of medical necessity for you to submit to your insurance company for reimbursement. Regrettably, the medical system reliant on insurance primarily focuses on handling individuals who are already ill, rather than promoting well-being, vitality, and disease prevention. We've embraced a mixed billing approach. This entails settling the treatment fees during your appointment, and we will furnish you with the paperwork for your insurance provider so that you can seek reimbursement at your convenience.
2. What are your fees?
We believe that all patients deserve an equal right to receive care and therefore we have affordable pricing on all our services. We accept HSA, cash, check, and all major credit cards. If you have specific concerns regarding the cost of care, please contact us and one of our friendly staff will assist you.
3. Are you medical doctors?
Jackie Tewes is a Certified Family Practice Nurse Practitioner and can diagnose, prescribe, and perform minor surgical procedures. Tad Tewes is a Board-Certified Physician Assistant who can also diagnose, prescribe, and perform minor surgical procedures. We also have two Registered Nurses who assist with IV insertions, venipuncture, and minor procedures.
4. Do you prescribe medications?
Yes, we can prescribe medication if necessary. However, our primary focus is to help you establish healthy habits that fuel your body and remove the need for pharmaceuticals. In fact, helping people get off of their prescription medications is a priority for us. Our existence owes much to prescription drugs, as they frequently play a crucial role in addressing acute illnesses. However, they may not be the optimal choice for managing chronic conditions. We firmly hold the view that over 80% of chronic diseases can be managed and potentially reversed through dietary choices. Our conviction is that nutrition stands as the most potent form of medicine available. Personalized dietary strategies, when coupled with dietary supplements, have produced remarkable outcomes in some of the most challenging patient cases.
5. Can you check my labs?
6. How can I get RECOMMENDED vitamins or supplements?
You may order your supplements by clicking here. You may also stop by the clinic to pick up any supplements or message us to place an order we can ship to you from our clinic. Not all supplements are the same quality, that's why we carry the professional grade products from suppliers that we recommend.
7. Where can I access my patient portal?
8. How do I set up my patient portal?
You should receive an email with instructions on how to create your account. After you enter your information, you will need to return to your email and check the confirmation email. Once your account is confirmed you will be able to access the online, secure portal with your login.
NOTE: If you've requested an appointment online, this automatically creates a patient portal for you. You will need to use the email that is sent to you to set up a password. If you try to set up a second portal login you will not be able to do so - and your patient forms will be lost.
9. What about lab follow-ups?
We will check follow-up labs 4 weeks after treatment. This follow-up lab appointment will be scheduled during your visit at the clinic. If this was not previously scheduled, simply give us a call to schedule your lab draw. Be sure to avoid rigorous exercise and take thyroid medication exactly 5 hours prior to repeat lab testing. There is no additional cost for the routine follow-up lab panels, however, there is $30 lab draw fee for supplies and the venipuncture.
10. What type of medicine do you practice?
We are primary care providers (PCP) with expertise in health, wellness, and disease prevention. Our holistic approach focuses on functional and lifestyle medicine.
11. what is lifestyle and functional medicine?
Conventional medical practitioners acknowledge that dietary and lifestyle modifications should serve as the initial approach to addressing chronic ailments, despite the fact that formal medical education lacks nutrition or other aspects concerning lifestyle changes. Functional Medicine represents an approach aimed at identifying and treating the underlying causes of chronic diseases. This model places the patient at the center of healthcare, emphasizing holistic treatment rather than isolating a specific part or symptom associated with a particular condition. It relies on scientific evidence and personalization, recognizing that each individual possesses unique biochemical characteristics, making a one-size-fits-all treatment ineffective. Lifestyle medicine involves lifestyle changes to prevent, manage, and potentially reverse chronic diseases.
12. Can i schedule an acute care visit?
Typically, our schedule does not allow for quick visits or acute care. If you would like to see one of our practitioners with an urgent need, you may call the clinic during business hours. If availability allows it, we will see you - but more likely you will be referred to an urgent care clinic.
13. Do you accept children as patients?
Yes, call to schedule an appointment at 952-208-7029.
14. Do i need to take vitamin supplements?
Nutritional supplements fill the gaps in the foundation of a healthy diet. A poor diet and high levels of toxins (in our environment) can increase the need for vitamins and minerals through supplementation. None of us eat an ideal fresh natural diet 100% of the time, therefore the basic nutritional needs may not be met in food alone. Ask about supplementation and your personal needs during your next visit to our clinic.
15. Do you only treat people that have many symptoms?
Certainly not. Our patient base includes individuals with a wide array of health needs. If you are someone who prioritizes health and wellness, without any particular ailments, and you prefer a medical approach that doesn't heavily rely on prescription medications, then our practice is well-suited to your needs. On the other hand, if you find yourself dealing with chronic illnesses, have sought the guidance of numerous physicians or specialists without significant improvement, we are also an ideal choice for you. In fact, a substantial portion of our patients falls within the middle ground, not fitting into the category of severely unwell, yet not entirely in the realm of perfect health either.
16. What health problems do you treat?
We address a wide range of health conditions, either directly through dietary and lifestyle adjustments or indirectly. In some instances, when our medical professionals deem it essential for specialized testing or evaluation by a trained specialist to facilitate your recovery, we may recommend a referral to a specialist.
17. Are your treatments expensive?
It's important to consider that making an investment in your health delivers a substantial return, as it can lead to a significant reduction in medication expenses, doctor visits, and hospital stays, ultimately leaving more money in your pocket. We don't want financial constraints to hinder your journey towards realizing your optimal health. Consequently, we make every effort to minimize your direct expenses. Costs such as supplements and specialized laboratory tests are examples of potential out-of-pocket expenditures.